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Why your Bottle costs Rs. 100/- Beyond the Menu ? The National Restaurant Association of India (NRAI) and the Federation of Hotels and Restaurant Association of India (FHRAI) in a legal battle over restaurant service charges issue came up when Central Consumer Protection Authority (CCPA) issued guidelines in 2022 to prevent hotels and restaurants from automatically adding a service charge to protect the consumer from what may be considered unfair trade practice. The ongoing legal proceedings, including a recent hearing at the Delhi High Court, highlighted a fundamental conflict between a consumer’s right to transparent pricing and a business’s right to set its own charges for the dining experience. The Court’s critical stance on what it calls “Double Charging” – once through inflated prices and again through service charge - underscores the complexity of this issue and its potential to reshape the restaurant industry’s business model. Main Arguments of the Bench A restaurant selling a...

  Catch 22 Situation : The Struggle of Disabled Cadets An injury or illness during military training is a life altering event. While most people associate military disability with veterans who have served in the military for years. But a different and often most precarious struggle exist for those who suffered debilitating injury before they are formally commissioned. These cadets, who have dedicated years of there lives to rigorous physical and academic preparation, find themselves in a unique and difficult position. They are often stuck in a bureaucratic and legal limbo that lives them without the institutional and financial support afforded to their veteran counter-parts. No Legal Status:  A key struggle for these cadets is their lack of legal status as a “Service Member.” In some countries they are not considered veterans or active-duty personnel. This distinction can be devastating, as it often means that they are ineligible for many of the benefits that would otherwi...

  Delhi Restaurant’s Dress Code for Indian Attire A couple in Delhi was allegedly denied entry into a restaurant as the women was wearing a Salwar-Kurta-an Indian Attire. This incident took place at a restaurant near Pitampura Metro station. This incident was shared online by the couple which went viral. The social reaction to this incident of a women denied entry into a restaurant as she was attired in a traditional Salwar-Kurta has been one of widespread outrage and debate. Outrage and Accusation of a Colonial Mindset: - The most common reaction was anger and frustration. People condemned the restaurant’s alleged policy calling it an insult to the Indian Culture. It primarily reflects a colonial hangover where western attire is viewed as modern and acceptable, while traditional Indian clothing is outdated or even inappropriate within the Jurisdiction of India. It was further alleged that people in ‘skimpier’ western clothes were allowed there. This fueled the sentiment of ...